Human Factors in Patient Safety
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40 Category A credits/credit hours
The Human Factors in Patient Safety course is available in an interactive online delivery format only. Internet access is required. Handheld devices are not recommended.
Candidates may print or save individual slides but all practice exercises and assignments must be completed online. Assignments will be machine graded.
To access the final examination, all six assignments must be completed one week prior to the scheduled exam date.
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This course provides an excellent introduction to the core concepts of human factors in patient safety and principles of Human Factors Engineering (HFE). It addresses the inevitable problem of human fallibility and explains fundamental sensory, cognitive and motor limitations of humans that predispose them to error. This course examines vulnerabilities in complex work systems, offers practical strategies to prevent or reduce human errors, and outlines methods to systematically analyze adverse events and identify solutions to ensure safe, effective and efficient patient care. Knowledge and skills acquired in this course will be essential to anticipate, recognize and effectively control patient safety risks in dynamic situations. The course provides a number of relevant case studies, best practices and pragmatic techniques to foster a culture of safety, create high reliability organizations and design systems and work processes that are resilient to human errors.
The final examination for this course is delivered online only.
Textbook: RECOMMENDED READING: Flin R. O’Connor and P. Crichton M. Safety at the Sharp End. A Guide to Non-Technical Skills. Farnham, Surrey, UK: Ashgate Publishing Limited; 2008 ISBN: 978-0-7546-4600-6 ($70.80).
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